Question 1

RETURNS, REFUNDS, CANCELLATIONS

Accepted Answer

All sales are final. Classes have limited openings and are reserved for as long as you are enrolled, there are no refunds for any classes missed. Please refer to our make-up policy for missed classes.

Question 2

ACCOUNT CREDITS

Accepted Answer

Credits are considered on a case-by-case basis. Valid reasons for credits include a doctor's note for injury, relocation, or a family bereavement. Credits cannot be used for enrollments exceeding 30 days prior to the request. Refunds are not available, and account credits expire after 1 year.

Question 3

DISCOUNTS

Accepted Answer

We offer a 10% enrollment sibling discount for your 2nd, 3rd, and 4th family members. An active Military/Service Member discount of 10% is available with proof of I.D. Please note that only one discount per family is permitted. These discounts are a privilege and may be subject to change. Discounts cannot be applied after payment. Ensure your discount is reflected on your statements.

Question 4

SCHOLARSHIP POLICY

Accepted Answer

We partner with Blue Skies for Children and the Lummi Tribe etc. offering in-house scholarships when available. Scholarship recipients must demonstrate patience and gratitude for this support. Scholarships may be revoked for excessive absences, tardiness, poor behavior, or lack of regular communication. Just like all our customers, we require a valid payment card on file at all times. Occasionally, scholarship-related account issues may arise. If your account is debited due to delayed scholarship funds, we will credit your account and may process a refund to your card once the funds are received. Please note that scholarships cannot be applied to services already received or previous enrollments. It's essential to maintain good communication and standing with both your scholarship program and our office managers. If you miss more than two consecutive classes, please contact our office to ensure you can still maintain good standing.

Policies & Guidelines

LIABILITY

UNAPPROVED & UNSUPERVISED GYM USE POLICY

COVID

ILLNESS/SICK CHILD

REGISTRATION FEE

ENROLLMENT & PRORATION

DROP PROCEDURE

RECREATIONAL TUITION POLICY

RECREATIONAL MAKEUP POLICY

TEAM & ACADEMIC TUITION POLICY

COMPETITIVE TEAM EXPENSES (CTE)

PLANNED CLOSURES

UNFORESEEN CLASS CLOSURES

CAMP CANCELLATION & REFUND POLICY

BILLING AUTHORIZATION

RECURRING PAYMENT

RETURNS, REFUNDS, CANCELLATIONS

ACCOUNT CREDITS

DISCOUNTS

SCHOLARSHIP POLICY

GENERAL POLICIES

DRUGS, ALCOHOL

SAFE SPORT

SPECTATOR POLICY

VISITOR POLICY

OPEN GYM EXPECTATIONS

LEVEL PLACEMENT

BILLING AUTHORIZATION

RECURRING PAYMENT

RETURNS, REFUNDS, CANCELLATIONS

ACCOUNT CREDITS

DISCOUNTS

SCHOLARSHIP POLICY

MEDIA RELEASE

SPECIAL NEEDS POLICY