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Policies & Guidelines

  • Billing Authorization
    I represent and warrant that if I am purchasing something from North Coast Gymnastics Academy or from Merchants that (i) any credit or bank account draft (ACH Draft) information I supply is true and complete, (ii) charges incurred by me will be honored by my credit card company or financial institution, and (iii) I will pay the charges incurred by me at the posted prices, including any applicable taxes, fees, and penalties. I hereby authorize (if online payment is made or autopay information is provided) North Coast Gymnastics Academy to charge my bank, or credit card account. I understand that a 30 day written notice is required to terminate billing and I am responsible for payment whether or not my student attends classes until I notify North Coast Gymnastics Academy in writing to drop my student from classes. Should I dispute a charge through my financial institution this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services.
  • Recurring Payment
    By providing your debit card, credit card, or bank account information and opting in to recurring payments, you certify that you have the authority to authorize debits or charges to the payment information identified here and you authorize North Coast Gymnastics Academy to electronically debit or charge the payment information on a recurring basis in the amount due on or after the due date for your payment. Your authorization will remain in effect until you notify us that you wish to revoke this authorization and we have a reasonable opportunity to act on your notice. You may opt out of recurring billing by accessing your account online at or on your device by using The iClassPro app. You may print this authorization or store it electronically and keep it for your records.
  • Returns, Refunds, Cancellations
    All sales are final. Classes have limited openings and are reserved for as long as you are enrolled, there are no refunds for any classes missed. Please refer to our make-up policy for missed classes.
  • Drop Procedure
    Written Notice by the 1st of the month stops enrollment at the end of that month. Email your office manager and confirm. Example, drop notice must be received by September 1st to be dropped from the program by September 30th. If a written notice is not provided by the deadline, you remain in our program, billed accordingly for your class spot. Not showing up to class does not equal withdrawal. Verbal notices are insufficient. You are responsible for payment for your student’s classes whether or not your student attends class.
  • Liability
    As legal guardian of the above named persons, I recognize that potentially severe injuries, including permanent paralysis or death can occur in sports or activities involving height or motion, including but not limited to rock wall, gymnastics, tumbling, cheer-leading clinics, camps, private lessons, birthday parties, birthday party guests, field trips, group events, Ninja Zone, stunting, and any other activities taking place in our facilities, etc. Being fully aware of these dangers, I voluntarily consent to the aforementioned persons participating in any and all programs at North Coast Gymnastics Academy, including Ninja Zone and I ACCEPT ALL RISKS associated with that participation. In consideration for allowing my child to use this facility, I, on my own behalf and the behalf of my child and our respective heirs, administrators, executors, and successors, hereby COVENANT NOT TO SUE and FOREVER RELEASE North Coast Gymnastics Academy and Ninja Zone, its officers, directors, shareholders, employees or other representatives, whether paid or volunteer, from all liability for any and all damages or injuries suffered by my child while under the instruction, supervision or control of North Coast Gymnastics Academy. I also understand that it is the parents responsibility to warn the child about the dangers of injury. Any and all Gymnastics/Ninja skills will be conducted in a safe gym environment and will hold North Coast Gymnastics Academy and Ninja Zone harmless of any injuries incurred in and outside gym areas. North Coast Gymnastics Academy will only warn the child through Safety Messages and our teaching style and progressions.
  • Illness & Covid
    By entering this facility, you are aware that you agree to fully accept all known and unknown risks, including the potential risk of exposure to any illness, including but not limited to respiratory illnesses such as the coronavirus (COVID-19). The coronavirus is primarily transmitted via exhaled respiratory droplets, most often through coughing and sneezing. These droplets can travel up to six feet and are more commonly transmitted between persons rather than from equipment to persons. Although we regularly sanitize our equipment and presently are using enhanced cleaning methods and enforcing social distancing in our facility, you understand that you may be exposed to the coronavirus or its symptoms through no fault of our own. Known coronavirus symptoms include fever, coughing, shortness of breath, pneumonia, kidney failure, and may include other symptoms, stroke or even death (collectively "Symptoms"). You understand and agree that you will hold us harmless, and you will not hold us liable for any real or perceived Symptoms of COVID-19 or any other disease, illness, or condition, nor for exacerbating any existing symptoms, and you fully agree to accept all risks of entering the facility, using the equipment, working with personal trainers, attending classes, and/or interacting or being exposed to other members.
  • Sick Child
    If you or your child is sick in any way, PLEASE STAY HOME. If you have a confirmed/possible covid exposures, please notify us immediately. SELF SCREEN AT HOME: if a child is dropped off with any cold/flu/covid symptoms they will be promptly isolated and need to be picked up within 15 minutes. Please make sure you continue to self-screen. Continued care is being taken regarding extra cleanings and increased air flow through our facilities. If you have a confirmed COVID exposure/case, please notify our office immediately.
  • Media Release
    I understand and give permission for photos and videos of my child to be used in print or broadcast media as deemed appropriate for the promotion of North Coast Gymnastics Academy.
  • Registration Fee
    All Students will be charged an annual registration / anniversary fee. This fee is good for one year or until you drop out of the program. This fee is due at sign-up(or soon thereafter), and will be billed annually to active members. This fee is mandatory and covers administrative costs, insurance, etc. This fee is good for one year, beginning on the date the fee is paid. The registration fee is non-refundable. Not required for camps, clinics, open gyms, parents night outs, etc. This fee is subject to change based on operating expenses.
  • Tuition
    Auto charged and pre-paid monthly. Recreational account statements are emailed regularly on the 15th and charged on the 20th of every month. Team account statements are emailed on the 25th and charged on the 1st of every month. Once enrolled it is assumed you will stay in our program. Tuition is determined based on 49 (out of 52) operating weeks in the calendar year, and is equally divided into 12 months. Tuition is likely to increase annually based on operating expenses. Tuition will NOT be prorated monthly when a planned closure takes place, as this has been accounted for in our 49 operating weeks. We do not charge more for 5 classes in the month, and we do not charge less for 3 classes in the month.
  • Holiday Closures
    Thanksgiving Break, 4th of July, Christmas Break, New Years Eve and Day, Memorial Day, and Labor Day Weekend. Closures are included in our annually prorated tuition.
  • Canceled Class
    Unforeseen gym closures such as inclement weather, power outages, etc. that result in canceled class may also result in a make-up opportunity to be used at Open Gym.
  • Attendance
    Students are expected to attend classes regularly. If a student is going to miss a class please email the office, so we can let their teacher know.
  • Credits
    Account credits may be given on a case-by-case basis. Examples of credits include providing a doctor's note of injury, moving out of the area, death in the family, etc. Credits cannot be applied to periods of enrollment exceeding the past 30 days from request. We do not offer refunds.
  • Discounts
    We generously provide an enrollment sibling discount of 10% to your 2nd, 3rd, and 4th family member. Second class discounts do not apply at this time. We also provide an active Military/Service Member discount of 10% with proof of I.D. Only 1 discount per family allowed. These discounts are a privilege, subject to change.
  • Enrollment & Proration
    As long as space is available, you can enroll at any time of the month and your account will be prorated to reflect a late enrollment for that month. Once your student is enrolled it is assumed you will stay in our program. To withdraw from our program you must adhere to our drop policy.
  • Makeup Policy
    Make-Ups: 24 hour advance notice of absence must be emailed to the office for reference. Available to use during active enrollment only (expires monthly). Make-ups expire if you drop. Max. 1 make-up date reserved at any time. This make-up can be used via Open Gym, or in a vacant class spot (pending space) when scheduled in advance. Make-ups are a privilege and not guaranteed.
  • Attire & Water Bottle
    Bring a thermos to stay hydrated throughout class. Boys or Girls may wear tucked in t-shirts and shorts OR Leotards for Girls. NO chewing gum, jewelry, buttons, bows, ornaments, zippers on clothing. Hair should be pulled back away from the face so that it stays up for the entire workout. All students should have activity-appropriate footwear during class. Personal items should be left in cubbies. North Coast Gymnastics Academy staff will not be responsible for ANY items that may be lost or stolen. Be sure your student’s personal items are marked with their name. Ninja Zone is a licensed program that provides curriculum and uniforms for our Ninjas. Ninja Uniforms are required for our license to be active and to ensure your enrollment. The uniform includes one Ninja shirt and headband to be worn during class. This uniform is $35 and will be billed to your account upon Ninja Class enrollment (or upon active inventory). Upon your first day of class please come to the front desk or speak with your Ninja Coach. We will make sure to get your child the size you request. Uniform fees are subject to change based on licensing agreement.
  • Arrival & Pickup
    Students should arrive 5 minutes before his/her scheduled class time. Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building and you should escort them from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our “students” may include young children. Please drive slowly and carefully. Do not take a chance on your student running to and from your car. Students left at the gym exceeding 15 minutes without their adult present will be subject to a babysitting charge
  • Open Gym
    Preschool age Open Gym, Parents are required to monitor their children. Parents using gym equipment must sign a liability waiver. All Open Gym participants must have a signed liability waiver.
  • Level Placement
    It should be assumed to stay within one level in one year. However, students are continually evaluated in classes by their teacher and will be moved into the next level once class curriculum requirements have been achieved. Learning and growing should be continual.
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